goal55 Platform Privacy Notice
This page describes what we collect when you use goal55 and how we keep that data protected, secure, and used only for the purposes you authorize.
We at goal55 collect personal information necessary to operate our platform, process your deposits and withdrawals, verify your identity, and deliver our services. When you create an account, we collect your email address, phone number, name, date of birth, and identity documents. When you make a deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record transaction details. When you wager on Liga 1, Piala Indonesia, or Piala AFF matches, place bets on live-dealer tables, or engage with our esports markets, we log your activity to your account history. We use this data to deliver services, comply with legal obligations, prevent fraud, and improve your experience on goal55.
We recognize that privacy matters, especially when handling financial information. This notice explains our data practices in detail and outlines your rights as a user of goal55.
What Data We Collect on goal55
We collect data in three categories. First, identity and account data—your email, password, name, date of birth, and phone number—which we need to create and maintain your goal55 account. Second, verification data—government ID, proof of address, and sometimes payment method screenshots—which we use to comply with anti-fraud and anti-money-laundering regulations. Third, transaction and activity data—your deposits, withdrawals, wagers, game results, betting history, and account balance—which we record to operate our platform and provide accurate account statements.
When you access goal55 from a mobile device, we also collect limited technical data: your device type (Android or iOS), app version, IP address, and approximate location (country or city level). We use this data to optimize app performance, diagnose technical issues, and prevent unauthorized access. We do not sell this data to advertisers. We do not use it to build marketing profiles. We use it only to serve you better on goal55.
How We Use Your Data
We use your data for four main purposes. First, to operate goal55—processing deposits, handling withdrawals, delivering games, and maintaining account records. Second, to verify your identity and comply with legal obligations in jurisdictions where we operate. Third, to prevent fraud and unauthorized access—monitoring for suspicious account activity and protecting your balance. Fourth, to improve goal55—analyzing which features users prefer and which payment methods work smoothest.
We do not use your data for marketing without your consent. We do not share your betting history, balance, or personal details with third parties for their marketing purposes. We share data only with our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet payment networks), our hosting providers, and where required by law. When we share data with payment partners, they process it under their own privacy policies and in compliance with applicable regulations.
Our goal55 Data Storage and Servers
Our servers may sit outside your jurisdiction—data may be stored in multiple countries to ensure redundancy and uptime. When your data crosses borders, it remains protected by the same encryption and security standards we apply domestically. You acknowledge that cross-border data transfer is necessary for goal55 to operate and that you consent to this transfer when you use our platform.
Data retention on goal55
We retain your account data and transaction history for as long as your account is active. After account closure, we retain records for five years to comply with anti-fraud and tax regulations, then securely delete them.
Your Rights and Our Commitments
You have the right to access your data—we provide a downloadable copy of all information we hold about you upon request. You have the right to correct inaccurate data—if your email or phone number changes, update it in your goal55 account settings. You have the right to request deletion of your account and associated data, subject to legal retention obligations. You have the right to object to marketing emails—unsubscribe links appear in every promotional email we send. Contact our support team to exercise any of these rights.
We commit to protecting your data with industry-standard encryption, secure servers, and regular security audits. We commit to being transparent about how we use your information and to comply with applicable privacy laws in every jurisdiction where goal55 operates. We commit to responding to privacy inquiries and data requests within 30 days. We do not commit to absolute security—no system is impenetrable—but we work continuously to minimize risk and protect your information.
- Third-party links: Our goal55 platform may link to external sites (payment partners, sports league websites). We are not responsible for their privacy practices. Review their privacy policies before sharing information.
- Children's data: We do not knowingly collect data from users under the legal age of majority in their jurisdiction. If we discover a minor has created an account, we close it immediately.
- Data breach notification: If we discover unauthorized access to your data, we notify you and relevant authorities as required by law. We take all breaches seriously and work to mitigate harm.
- Policy updates: We may update this privacy notice to reflect changes in our practices or applicable law. We notify users of material changes via email or account notification.
Contact and Jurisdiction
Our services on goal55 are available only where local law permits. Data you provide is processed according to the privacy laws of your jurisdiction and the jurisdiction in which we operate. If you have questions about how we handle your data, wish to exercise your privacy rights, or have concerns about our practices, contact our support team. We respond to privacy inquiries promptly and work with you to resolve any concerns.
We recognize that trust is built on transparency. By explaining clearly what data we collect, how we use it, and how we protect it, we aim to earn your confidence in goal55. Your privacy matters to us, and we take our responsibility to safeguard your information seriously.